Privacy Policy
Last updated: February 23, 2026
1. Introduction
This Privacy Policy explains how Reziq ("we", "us", "our"), operated by Sebastian Dahm, collects, uses, stores, and protects your personal information when you use our Service.
By using Reziq, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.
2. Data Controller
The data controller for personal information collected through Reziq is:
- Name: Sebastian Dahm
- Brand: Reziq
- Email: support@reziq.app
3. Information We Collect
Information You Provide
- Account information: Name, email address, and authentication credentials when you create an account.
- Resume content: Work experience, education, skills, and other information you enter into the resume builder.
- Cover letter content: Text and details you provide for cover letter generation.
- Payment information: Billing details processed by Paddle (our Merchant of Record). We do not store your full credit card information.
- Communications: Messages you send to us via email or support channels.
Information Collected Automatically
- Usage data: Pages visited, features used, and interactions within the app.
- Device information: Browser type, operating system, and screen resolution.
- IP address: Collected for security, fraud prevention, and analytics purposes.
- Cookies: Used for authentication, preferences, and analytics. See Section 8 below.
4. How We Use Your Data
We use your personal information to:
- Provide, maintain, and improve the Service.
- Process your resume and cover letter content using AI.
- Generate ATS scores and content recommendations.
- Process payments and manage subscriptions (via Paddle).
- Send Service-related communications (e.g., account confirmations, billing receipts).
- Respond to your support requests.
- Detect and prevent fraud and abuse.
- Analyze usage patterns to improve the Service.
We do not use your data for advertising or sell your personal information to third parties.
5. AI & Third-Party Processing
To provide AI-powered features, your resume content may be sent to third-party AI providers, including OpenAI, for analysis and suggestion generation.
- We only send the minimum data necessary to generate suggestions.
- We do not use your personal data to train proprietary AI models.
- Third-party providers process data according to their own privacy policies and data processing agreements.
6. Third-Party Services
We use the following third-party services to operate Reziq:
- Supabase — Authentication and database storage.
- Paddle — Payment processing (Merchant of Record).
- OpenAI — AI-powered resume analysis and suggestions.
- PostHog — Product analytics (anonymized usage data).
- Vercel — Website and application hosting.
Each provider operates under their own privacy policy and complies with applicable data protection laws.
7. Data Storage & Security
Your data is stored securely using industry-standard practices:
- Data is stored in Supabase with encryption at rest and in transit.
- Authentication is handled using secure, token-based systems.
- We use HTTPS for all data transmission.
- Access to personal data is restricted to authorized personnel only.
While we implement reasonable safeguards, no system is 100% secure. We cannot guarantee absolute security of your data.
8. Cookies
We use cookies and similar technologies for:
- Essential cookies: Required for authentication and core functionality.
- Preference cookies: To remember your settings (e.g., dark mode).
- Analytics cookies: To understand how users interact with the Service (via PostHog).
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.
9. Data Retention
- Active accounts: Data is retained for as long as your account is active.
- Deleted accounts: Data is deleted within 30 days of account deletion.
- Payment records: Retained as required by tax and financial regulations.
- Analytics data: Anonymized usage data may be retained indefinitely for product improvement.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a portable format.
- Objection: Object to processing of your personal data.
- Withdrawal of consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at support@reziq.app. We will respond within 30 days.
11. Children's Privacy
Reziq is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will promptly delete it.
12. International Data Transfers
Your data may be processed in countries outside your own, including countries where our third-party providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before taking effect.
Your continued use of the Service after changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
- Email: support@reziq.app
- Website: reziq.app