How Can We
Help You?
Find answers to common questions or reach out to our support team.
Getting Started
How do I create a resume on Reziq?
Sign up for a free account, choose a template, and start adding your experience. Our AI will provide real-time suggestions and ATS scoring as you build.
Do I need to pay to start?
No! Our Free plan includes 1 resume, basic ATS scoring, 3 templates, and PDF export — forever free, no credit card required.
Can I import my existing resume?
Yes. Upload a PDF or DOCX file and Reziq's AI will parse your content into an editable format. You can then refine it with AI suggestions.
AI Features
How does AI resume analysis work?
Our AI (powered by GPT) analyzes your resume content and provides line-by-line suggestions for improvement. It checks for clarity, impact, keyword optimization, and quantifiable achievements.
Will AI write my entire resume?
No — Reziq enhances what you write, not replaces it. Think of it as a writing coach that suggests improvements while keeping your authentic voice.
How accurate is ATS scoring?
Reziq's ATS scoring algorithm is tested against major enterprise ATS systems. Our users achieve an average ATS pass rate of 92%.
Account & Billing
How do I upgrade my plan?
Go to Settings > Subscription in the app. Choose your preferred plan and billing cycle. Your upgrade takes effect immediately.
How do I cancel my subscription?
Go to Settings > Subscription in the app. You can cancel anytime and your plan will remain active until the end of your billing period.
Can I get a refund?
We offer a 14-day money-back guarantee on all paid plans. Contact support at support@reziq.app for refund requests.
Export & Sharing
How do I export my resume as PDF?
Click the Export button in the editor. You can download as PDF, which is the format preferred by most hiring managers and ATS systems.
Can I share my resume with others?
Yes — generate a shareable link from the editor to share your resume with mentors, friends, or career coaches for feedback.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Email: support@reziq.app
Response time: We typically respond within 24 hours on business days.